Can I bill insurance for online therapy?

Yes, you can. You will need to check to see if the insurance company covers telehealth; if there are special restrictions to when and how they cover telehealth; and if their reimbursement rates are the same or different than in person reimbursement. Some insurance companies will require confirmation that you are using HIPAA secure software or that you are “certified” by a designated company to provide telehealth or that you are registered with the company with whom they partner to provide telehealth services.

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